Exchange Policy
We accept exchange requests within 7 days from the date of delivery. To request an exchange, the product must be in unused, unwashed, and original condition with tags intact.
Conditions for Exchange:
- Defective Products: If the product is defective (e.g., damaged during shipping or manufacturing defects), we will process an exchange free of charge.
- Wrong Product Delivered: If the wrong product or design was delivered to you, we will offer a free exchange.
- Size Mismatch: If the size of the T-shirt does not match the size chart provided on the website, we will accept exchanges. Please ensure you review the size chart before ordering.
Exchange Process:
- Free Exchange: For defective, damaged, or wrong products, the exchange is free of cost. We will handle the return shipping and send you the replacement at no charge.
- Non-Defective Exchanges: For exchanges based on personal preferences (such as a change in style or color), we require a ₹50 shipping charge to be paid by the customer. The customer will be responsible for sending the item back to us in its original condition.
How to Request an Exchange:
To request an exchange, please email us at teerific.in@gmail.com with your order details and clear photos of the defect or wrong product. Our customer support team will guide you through the next steps.
Return Policy
We accept returns only for defective or size mismatch items. If you receive a product that is defective or doesn’t match the size chart you ordered from, please reach out to us for a return.
Conditions for Return:
- Defective Items: If you receive a defective item (e.g., broken or damaged), please notify us within 7 days for a return and replacement.
- Size Mismatch: If the size you received does not align with the size chart on our website, we will accept a return. Please make sure you check the size chart before ordering.
How to Request a Return:
- Please email teerific.in@gmail.com within 7 days of receiving the product. Attach pictures of the defect or size issue along with your order number, and we will process the return and replacement.
Refund Policy
We offer refunds only for defective products or incorrect size when we are unable to fulfill the exchange. Refunds will be processed after we receive the returned product in its original condition.
Refund Process:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, a refund will be processed to your original payment method within 7-10 business days.
Please note, we cannot offer refunds for any other reasons like change of mind, wrong order placement, or size mismatch if the product was selected based on the size chart provided.
Contact Information
If you have any questions regarding our Exchange and Refund Policy, please contact us at:
Teerific Customer Support
Email: teerific.in@gmail.com
Website: www.teerific.in